Last updated: 4 February 2026
These Terms and Conditions of Use constitute the legal framework governing the relationship between:
The company OZUARA LIMITED, a limited liability company (Limited Company) incorporated under Cypriot law, having its registered office at RODOU 4, OFFICE 1, 1086 NICOSIA, Cyprus, registered with the Register of Companies of the Republic of Cyprus (Department of Registrar of Companies and Intellectual Property) under number HE 443413,
Publisher of the CV Elevator Portal accessible at https://cvelevator.app,
Hereinafter referred to as the Company
On the one hand,
And:
Any natural person accessing the CV Elevator Portal and browsing it, whether as a simple visitor or as a registered Client,
Hereinafter referred to as the Visitor
On the other hand.
Within these Terms and Conditions of Use, the Company and the Visitor are collectively referred to as the Parties and individually as a Party.
The Visitor acknowledges having read these Terms and Conditions of Use (hereinafter the “T&C”) and accepting them fully and without reservation prior to any use of the Portal. By accessing the Portal, the Visitor confirms acceptance of all the provisions set out below.
These T&C are structured as follows:
Preamble
Article 1 – Glossary and definitions
Article 2 – Purpose and scope of application of the T&C
Article 3 – Description of the Portal and its Features
Article 4 – Conditions of access to the Portal and the Features
Article 5 – Creation and management of a Personal Interface
Article 6 – Obligations and responsibilities of Visitors
Article 7 – Limitation of the Company’s liability
Article 8 – Account suspension and termination measures
Article 9 – Protection of personal data
Article 10 – Cookie policy
Article 11 – Intellectual property
Article 12 – Hyperlinks and third-party resources
Article 13 – Electronic communications and notifications
Article 14 – Severability and entire agreement
Article 15 – Amendment of the T&C
Article 16 – Assistance and contact
Article 17 – Governing law and competent jurisdiction
Article 18 – Alternative dispute resolution methods
Article 19 – Final provisions
PREAMBLE
The Company has developed and operates a Portal dedicated to supporting individuals in their job search, professional development, and career path optimization. This Portal provides innovative digital tools enabling the design, drafting, and formatting of résumés and cover letters, with the support of state-of-the-art artificial intelligence technologies.
The Visitor declares having read these T&C prior to any browsing of the Portal. Access to and use of the Portal constitute full, complete, and unconditional acceptance of these T&C.
These T&C are accessible at any time on the Portal in the dedicated section. They may be downloaded, printed, and retained by the Visitor on any medium of their choice.
The Company recommends that the Visitor regularly review these T&C in order to remain informed of any amendments that may be made to them in accordance with Article 15 below.
ARTICLE 1 – GLOSSARY AND DEFINITIONS
For the purposes of the application and interpretation of these T&C, the terms and expressions below, whether used in the singular or plural, masculine or feminine, shall have the following meanings:
Portal: Refers to the digital platform published and operated by the company OZUARA LIMITED, accessible via the Internet at https://cvelevator.app, offering a set of Features relating to the creation, optimization, and enhancement of professional application documents (résumés, cover letters, etc.).
Visitor: Refers to any natural person who is of legal age and legally capable under the legislation applicable to them, or a minor who has obtained the prior authorization of their legal representative, who accesses and browses the Portal, whether or not they have a Personal Interface and whether or not they have taken out a Subscription.
Subscribed Client: Refers to any Visitor who has taken out a paid Subscription granting access to the premium Features offered on the Portal, under the conditions defined by the General Terms and Conditions of Sale.
Personal Interface or Account: Refers to the personal, individual, and secure space created by the Visitor on the Portal, enabling them in particular to access the CV Module, save and manage their documents, administer their personal information, and, where applicable, manage their Subscription and billing.
Features: Refers to all services, tools, and functions offered by the Company on the Portal, including in particular the CV Module, cover letter creation tools, photo editing features, layout templates, document exports, as well as editorial content and practical guides made available.
CV Module: Refers to the main digital tool integrated into the Portal allowing the Visitor to create, draft, structure, and format one or more résumés based on the information they provide, with the possible assistance of Artificial Intelligence Systems integrated into the Features.
Artificial Intelligence System or AIS: Refers to any software system deployed by the Company as part of the Features, based on machine learning algorithms, natural language processing (NLP), or other artificial intelligence technologies, capable of generating Produced Content in an autonomous or semi-autonomous manner from the data and information provided by the Visitor.
Produced Content: Refers to all texts, drafting suggestions, wording, formatting, content, and other elements produced or generated by the Artificial Intelligence Systems in the course of the Visitor’s use of the Features, including in particular the textual content of résumés and cover letters.
Subscription: Refers to the contract for the provision of premium Features entered into between the Company and the Subscribed Client, for an indefinite term, without a minimum commitment and terminable at any time, allowing access to the advanced functions of the Portal in return for payment of a periodic fee, in accordance with the terms defined in the GTC.
Discovery Period: Refers to the initial period of the Subscription during which the Subscribed Client may discover, test, and evaluate all premium Features, and during which they retain the right to freely terminate their Subscription under the conditions set out in the GTC.
Visitor Content: Refers to all information, personal data, texts, photographs, documents, and other elements communicated, uploaded, or entered by the Visitor in the course of their use of the Portal and the Features.
ARTICLE 2 – PURPOSE AND SCOPE OF APPLICATION OF THE T&C
2.1. Purpose of the T&C
The purpose of these T&C is to define the terms and conditions under which the Company makes the Portal and the Features available to Visitors, as well as the respective rights and obligations of the Parties in this context.
The T&C exclusively govern the conditions of access, browsing, and use of the Portal. The conditions relating to the subscription to paid Features, pricing, payment, withdrawal, and termination are defined in the General Terms and Conditions of Sale (GTC), accessible in the dedicated section of the Portal.
2.2. Acceptance of the T&C
Access to and browsing of the Portal imply the Visitor’s full, complete, and unconditional acceptance of these T&C.
Such acceptance is deemed acquired by the mere act of connecting to the Portal. Any Visitor who does not accept these T&C in their entirety must refrain from accessing the Portal and using the Features offered therein.
Acceptance of the T&C is also formalized upon the creation of a Personal Interface, by means of a specific checkbox or any other technical mechanism enabling the express consent of the Visitor to be obtained.
2.3. Legal capacity of the Visitor
The Visitor declares and warrants that they are a natural person of legal age and possess full legal capacity to enter into these T&C, in accordance with the legislation applicable to them.
Any minor Visitor declares and warrants that they have obtained the prior, express, and informed authorization of their legal representative (holder of parental authority or legal guardian) to access the Portal, create a Personal Interface, and use the Features.
The Company reserves the right to request from any Visitor proof of their age, legal capacity, or the authorization of their legal representative, and to suspend or close any Personal Interface in the event of doubt or non-compliance.
2.4. Relationship with other contractual documents
These T&C apply to any Visitor of the Portal, whether a simple visitor, a registered Visitor, or a Subscribed Client.
In the event of a Subscription to premium Features, the GTC supplement these T&C. In the event of any contradiction or incompatibility between the T&C and the GTC regarding a matter specifically relating to paid Features, the GTC shall prevail.
The Privacy Policy and the Cookie Policy, accessible from the Portal, also form an integral part of the contractual documents binding the Visitor to the Company and are enforceable against the Visitor.
ARTICLE 3 – DESCRIPTION OF THE PORTAL AND THE FEATURES
3.1. Purpose and role of the Portal
The CV Elevator Portal is a digital platform whose primary purpose is to support Visitors in their job search, professional development, and the enhancement of their career paths.
To this end, the Portal provides Visitors with a set of innovative digital tools, documentary resources, and advanced functions designed to facilitate the creation, drafting, structuring, and formatting of their professional application documents.
3.2. Overview of the Features offered
Depending on whether or not they have taken out a Subscription to premium Features, the Portal offers Visitors access to the following Features:
CV Module
The CV Module is the central and flagship tool of the Portal. It enables the Visitor to:
Enter, organize, and structure information relating to their personal and professional background (civil status, contact details, initial and continuing education, professional experience, technical and transferable skills, languages spoken, interests, etc.);
Benefit from wording, structuring, and enrichment suggestions generated by state-of-the-art Artificial Intelligence Systems;
View in real time the rendering of their résumé according to various graphic templates, layouts, and visual styles offered by the Company;
Download their résumé in the formats available depending on their status: TXT format (plain text) available free of charge, and PDF and DOCX formats reserved for Subscribed Clients.
Cover letter creation tools
As part of a Subscription to premium Features, the Subscribed Client benefits from tools dedicated to the creation of professional cover letters, enabling them in particular to:
Generate a coherent, personalized cover letter that complements the résumé created via the CV Module;
Rely on text proposals, standard wording, and drafting suggestions generated by the Artificial Intelligence Systems;
Customize the content, tone, and writing style according to the position sought, the relevant sector of activity, and the culture of the target company;
Export their cover letter in the available formats (PDF, DOCX).
Photo editing features
The Subscribed Client may access advanced image processing and photo editing features, allowing them, depending on the options available, to:
Upload a profile photograph intended to appear on their résumé;
Use professional cropping, resizing, and framing tools;
Benefit from image enhancement, optimization, and automatic correction tools (brightness, contrast, sharpness);
Integrate the edited photograph into compatible résumé templates offered on the Portal.
Template library and unlimited exports
The Subscribed Client with an active Subscription benefits from:
Full access to a diverse and regularly updated library of résumé templates (classic, modern, creative, sector-specific, etc.) and cover letters;
The ability to experiment with, test, and modify as many layouts and graphic styles as desired, without limitation;
Unlimited generation and export of documents in PDF and DOCX formats throughout the entire duration of their Subscription.
Documentary resources and practical guides
Independently of any Subscription, the Portal provides Visitors free of charge with:
Examples of résumés and cover letters classified by profession, sector of activity, or level of experience;
Drafting guides, presentation advice, and best practices to optimize applications;
A variety of editorial content relating to job searching, the labor market, and professional development.
This editorial content is accessible free of charge as part of normal browsing on the Portal.
3.3. Development and improvement of the Features
The Company reserves the right to develop the Features (addition of new functions, modification or improvement of existing functions, removal of obsolete functions) in order to continuously enhance the Visitor experience and adapt to technological developments, market expectations, and Visitor feedback.
Such developments shall not affect the rights acquired by the Subscribed Client for the Subscription period in progress at the time of the modification.
Visitors will be informed of any substantial changes to the Features by any appropriate means (notice on the Portal, email notification, etc.).
ARTICLE 4 – CONDITIONS OF ACCESS TO THE PORTAL AND THE FEATURES
4.1. Technical accessibility
The Portal is accessible from any Internet-connected device (desktop computer, laptop, tablet, smartphone) equipped with a compatible and up-to-date web browser.
Access to the Portal is open to any Visitor worldwide, without any voluntary geographical restriction by the Company, subject to the technical availability of the service in the Visitor’s country of connection and any applicable legal or regulatory restrictions.
All equipment necessary to access the Portal and use the Features (computer hardware, peripherals, Internet connection, software, browser) is the sole responsibility of the Visitor. The Company shall not be held liable for any access or usage difficulties resulting from the inadequacy, obsolescence, or malfunction of the Visitor’s equipment.
4.2. Access to the CV Module – Free use
Any Visitor may, without prior registration, without creating a Personal Interface, and without taking out a Subscription:
Freely access the CV Module and discover its features;
Enter information relating to their background (civil status, education, experience, skills, etc.);
Benefit from the suggestions and Produced Content generated by the Artificial Intelligence Systems;
Download the résumé thus created free of charge in TXT format (plain text, without graphic layout or design).
Free use of the CV Module may be subject to the provision of certain information (in particular an email address) for the purposes of usage tracking, sending the generated document, and subsequently proposing additional Features.
The Visitor may therefore freely assess the quality of the content produced by the CV Module and the Artificial Intelligence Systems before deciding, where applicable, to take out a Subscription to access the PDF and DOCX formats as well as the premium Features.
4.3. Access to premium Features – Subscription required
Access to premium Features (downloads in PDF and DOCX formats, cover letter creation tools, photo editing features, unlimited exports, advanced templates, priority support) is reserved for Subscribed Clients who have taken out a Subscription.
To take out a Subscription, the Visitor must first create a Personal Interface under the conditions defined in Article 5 of these T&C, and then follow the subscription process defined in the GTC.
The conditions of subscription, pricing, payment, withdrawal, and termination of the Subscription are fully defined in the GTC, which the Visitor must accept prior to any subscription.
4.4. Availability of the Portal
The Company endeavors to ensure continuous availability of the Portal, twenty-four (24) hours a day and seven (7) days a week.
However, access to the Portal may be temporarily suspended or interrupted, without prior notice or compensation, in the following cases:
Preventive, corrective, or evolutionary maintenance operations, whether scheduled or not;
Technical updates, functional developments, or deployment of new versions;
Technical incidents, breakdowns, malfunctions, or failures affecting the infrastructure;
Cyberattacks, intrusion attempts, or threats to the security of the Portal;
Events of force majeure or circumstances beyond the reasonable control of the Company.
The Company does not guarantee permanent and uninterrupted availability of the Portal and shall not be held liable for the consequences of any temporary unavailability, regardless of its cause, duration, or frequency.
ARTICLE 5 – CREATION AND MANAGEMENT OF A PERSONAL INTERFACE
5.1. Creation of a Personal Interface
The creation of a Personal Interface is required in order to access premium Features and take out a Subscription. It is also recommended for Visitors who wish to save their documents and retrieve their work during subsequent logins.
To create a Personal Interface, the Visitor must:
Provide the information requested in the registration form (in particular their email address, which will constitute their unique login identifier);
Define a personal, confidential, and sufficiently strong password in accordance with the indicated security criteria;
Confirm, where applicable, their registration by means of the validation link sent by email to the address provided;
Expressly accept these T&C and the Privacy Policy.
The Visitor undertakes to provide accurate, complete, up-to-date, and truthful information. The provision of incorrect, incomplete, outdated, or misleading information may result in the immediate suspension or permanent closure of the Personal Interface, without prior notice or compensation.
5.2. Uniqueness of the Personal Interface
Each Visitor may hold only one single Personal Interface associated with the same email address.
The creation of multiple Personal Interfaces by the same natural person, in particular for the fraudulent purpose of benefiting from multiple Discovery Periods, promotional offers, or advantages reserved for new Visitors, is strictly prohibited.
The Company reserves the right to detect and sanction any fraudulent behavior by closing all Interfaces concerned, without prior notice or compensation, and without prejudice to any claim for damages.
5.3. Security and confidentiality of login credentials
The Visitor is solely and entirely responsible for maintaining the confidentiality of their login credentials (email address and password).
Any use of the Personal Interface using the Visitor’s credentials shall be deemed to have been carried out by the Visitor, who assumes full responsibility vis-à-vis the Company and third parties.
In the event of loss, theft, compromise, or suspected fraudulent use of their credentials, the Visitor must immediately inform the Company via Customer Service and promptly change their password.
The Visitor may change their password at any time via the “My Account” or “Settings” section of the Portal, or use the reset procedure provided in the event of forgetfulness (“Forgot password”).
5.4. Management and updating of the Personal Interface
The Visitor may access their Personal Interface at any time in order to:
View, modify, and update their personal information;
Manage their saved documents (resumes, cover letters);
Administer their Subscription where applicable (viewing, modification, termination);
Access their billing history and download their invoices.
The Visitor undertakes to keep their personal information up to date and to promptly notify any change in circumstances likely to affect the performance of these T&C or the GTC.
5.5. Closure of the Personal Interface
The Visitor may request the closure of their Personal Interface at any time by contacting Customer Service or by using the functionality provided for this purpose within their Interface.
Closure of the Personal Interface results in the definitive and irreversible deletion of the data and documents stored therein, subject to the Company’s legal data retention obligations and the time required to carry out technical deletion operations.
If the Visitor has an ongoing Subscription, they must first terminate it in accordance with the GTC before requesting the closure of their Personal Interface.
ARTICLE 6 – OBLIGATIONS AND RESPONSIBILITIES OF VISITORS
6.1. General principles of proper conduct
The Visitor undertakes to use the Portal and the Features in a fair, responsible, and appropriate manner, in compliance with these T&C, the applicable laws and regulations in force, and the rights of third parties.
The Visitor is solely and entirely responsible for their use of the Portal and the Features. It is their responsibility to exercise discernment, caution, and vigilance in the use of the functions made available to them and in the exploitation of the Produced Content generated by the Artificial Intelligence Systems.
6.2. Specific prohibitions
The Visitor expressly and irrevocably undertakes not to:
Misuse the Portal or the Features for purposes of propaganda, proselytism, solicitation, commercial canvassing, unsolicited prospecting, or spam;
Disseminate, publish, or transmit unlawful content, content contrary to public order or good morals, or content infringing fundamental rights of individuals;
Communicate false, inaccurate, misleading, or deceptive information likely to mislead the Company or third parties;
Collect, store, process, or exploit personal data relating to other Visitors without their prior, express, and informed consent, in violation of applicable data protection regulations;
Introduce, disseminate, or transmit viruses, malicious software (malware), Trojan horses, worms, or any other code likely to disrupt, damage, alter, or compromise the functioning of the Portal, the Features, or the Company’s and third parties’ information systems;
Attempt to gain unauthorized access to the information systems, servers, databases, or restricted areas of the Portal, or to circumvent the security measures implemented by the Company;
Infringe the intellectual property rights of the Company or third parties (copyrights, trademarks, patents, databases, etc.);
Reproduce, copy, sell, resell, rent, lend, or commercially exploit all or part of the Portal or the Features without the prior written authorization of the Company;
Circumvent, disable, alter, or interfere with the security, protection, or access control mechanisms of the Portal.
6.3. Accuracy and lawfulness of Visitor Content
The Visitor expressly warrants that the Visitor Content they communicate, upload, or enter in the course of their use of the Portal and the Features:
Is accurate, complete, truthful, and consistent with reality;
Does not infringe the rights of third parties (intellectual property rights, image rights, right to privacy, etc.);
Does not violate applicable legal and regulatory provisions, in particular those relating to personal data protection, non-discrimination, and respect for human dignity.
The Visitor remains solely and entirely responsible for the Visitor Content they provide, as well as for the direct and indirect consequences of its dissemination or use.
6.4. Warranty against claims and indemnification
The Visitor guarantees the Company against any claim, complaint, legal action, demand, or request for compensation brought by third parties and resulting from a breach on their part of these T&C, the GTC, or applicable legal and regulatory provisions.
The Visitor undertakes to fully indemnify the Company for all direct and indirect losses, legal costs, attorneys’ fees, and expenses that the Company may incur as a result of such a breach.
ARTICLE 7 – LIMITATION OF THE COMPANY’S LIABILITY
7.1. Technical characteristics and limitations
The Visitor expressly acknowledges being aware of the inherent characteristics and limitations of Internet technologies, electronic communication networks, and information systems, in particular with regard to:
Variable technical performance and fluctuating response times;
Risks of interruption, suspension, or unavailability of the service;
Risks related to the security of data transmissions over open networks;
Risks of contamination by malicious programs circulating on the Internet;
Risks of interception, diversion, or hacking of data.
The Company shall not be held liable for any malfunctions, interruptions, slowdowns, or access difficulties related to the Internet network, telecommunications networks, the Visitor’s equipment, or any technical element beyond its direct control.
7.2. Availability and continuity of the Portal
The Company is subject only to a best-efforts obligation with regard to the availability, continuity, and quality of the Portal and the Features.
The Company does not guarantee that the Portal and the Features will be free from errors, bugs, defects, or interruptions, nor that any defects will necessarily be corrected within a specific timeframe.
The Company’s liability shall not be engaged in the event of unavailability, suspension, interruption, or degradation of the Portal or the Features, regardless of the cause, duration, or frequency.
7.3. Quality and suitability of the Features
The Company undertakes to exercise all due care, diligence, and professionalism necessary to provide quality Features. However, the Company is bound only by a best-efforts obligation and not by an obligation of result.
In particular, the Company does not guarantee:
The perfect suitability of the Features, and in particular of the Produced Content generated by the Artificial Intelligence Systems, to the specific needs, objectives, expectations, or constraints of the Visitor;
The achievement of specific results (interview invitations, job offers, actual recruitment) following use of the Features;
The complete absence of errors, inaccuracies, imprecision, or omissions in the Produced Content, templates, or content provided.
The Visitor remains solely and entirely responsible for the use they make of the Produced Content and of the documents they transmit to third parties.
7.4. Artificial Intelligence Systems
The Artificial Intelligence Systems integrated into the Features are provided as assistance, drafting support, and suggestions only. They do not in any way replace the Visitor’s judgment, discernment, or responsibility.
The Company does not guarantee the accuracy, relevance, completeness, or suitability of the Produced Content generated by the Artificial Intelligence Systems for each individual situation.
It is the Visitor’s sole responsibility to verify, validate, review, and, where applicable, correct, supplement, or modify the Produced Content generated before any use, dissemination, or transmission to third parties.
The Produced Content generated does not in any case constitute personalized professional advice (recruitment advice, career guidance, legal advice, etc.) and is used under the Visitor’s sole and exclusive responsibility.
7.5. Exclusion of indirect damages
In all circumstances and within the limits permitted by applicable law, the Company’s liability is strictly limited to direct, certain, and foreseeable damages.
The Company shall in no event be held liable for indirect, intangible, or unforeseeable damages, including in particular:
Loss of profits, revenue, turnover, or commercial or professional opportunities;
Loss, alteration, destruction, or corruption of data;
Damage to image, harm to reputation, or loss of notoriety;
Costs incurred for the acquisition of substitute goods, products, or services;
Moral damage or loss of enjoyment.
7.6. External links and content
The Portal may contain hyperlinks pointing to third-party websites, platforms, applications, or services.
The Company exercises no editorial control over these third-party resources and disclaims all liability with respect to their content, operation, availability, personal data protection policies, or commercial practices.
Access to these third-party resources is carried out under the sole and exclusive responsibility of the Visitor, who is invited to review the terms of use applicable to them.
ARTICLE 8 – ACCOUNT SUSPENSION AND TERMINATION MEASURES
8.1. Detection of non-compliant use
The Company implements reasonable technical and human measures to prevent, detect, and sanction unlawful, fraudulent, abusive, or non-compliant uses contrary to these T&C.
The Company reserves the right to carry out checks, controls, and audits aimed at ensuring Visitors’ compliance with these T&C.
8.2. Graduated and proportionate measures
In the event of a breach by a Visitor of any provision of these T&C, the Company reserves the right, without prior notice or compensation, and depending on the nature and seriousness of the breach, to take one or more of the following measures:
Issue a formal warning requesting the Visitor to immediately cease the offending behavior and comply with these T&C;
Temporarily suspend the Visitor’s access to the Portal, their Personal Interface, or all or part of the Features;
Permanently terminate the Visitor’s access to the Portal and close their Personal Interface, with deletion of all associated data and documents;
Delete or render inaccessible any content contrary to these T&C or to the law.
8.3. Reservation of other remedies
The measures provided for in this Article are exercised without prejudice to any damages the Company may claim in compensation for the loss suffered, as well as any civil or criminal legal action it may initiate.
In the event of conduct likely to constitute a criminal offense, the Company reserves the right to file a complaint with the competent authorities and to communicate any information useful to the investigation.
ARTICLE 9 – PROTECTION OF PERSONAL DATA
9.1. Data controller
The company OZUARA LIMITED, as data controller within the meaning of Regulation (EU) 2016/679 (GDPR), collects and processes personal data relating to Visitors in the context of operating the Portal and providing the Features.
9.2. Applicable legal framework
The personal data processing operations carried out by the Company are conducted in strict compliance with the applicable data protection regulations, in particular:
Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), directly applicable in all Member States of the European Union;
Cypriot law on the processing of personal data ("Law 125(I) of 2018 Providing for the Protection of Natural Persons with regard to the Processing of Personal Data and for the Free Movement of Such Data");
Guidelines and recommendations issued by the Commissioner for Personal Data Protection of the Republic of Cyprus.
9.3. Rights of Visitors
In accordance with applicable regulations, the Visitor has the following rights with regard to their personal data:
Right of access: to obtain confirmation as to whether or not personal data concerning them are being processed and, where applicable, access to such data and a copy thereof;
Right to rectification: to obtain the correction of inaccurate or incomplete data concerning them;
Right to erasure (right to be forgotten): to obtain the erasure of their data in the cases provided for by regulations;
Right to restriction of processing: to obtain restriction of the processing of their data in certain circumstances;
Right to data portability: to receive their data in a structured, commonly used, and machine-readable format and to transmit them to another data controller;
Right to object: to object to the processing of their data on legitimate grounds or, without having to provide reasons, where the data are processed for direct marketing purposes.
To exercise these rights, the Visitor may contact Customer Service using the contact details indicated in Article 16 of these T&C, providing proof of identity.
9.4. Complaint to the supervisory authority
The Visitor has the right to lodge a complaint with a competent supervisory authority, in particular:
The Commissioner for Personal Data Protection of the Republic of Cyprus: www.dataprotection.gov.cy
Or any other supervisory authority of the Member State of the European Union in which they usually reside, work, or in which the alleged infringement occurred.
9.5. Reference to the Privacy Policy
Detailed information relating to personal data processing operations (categories of data collected, purposes, legal bases, recipients, retention periods, possible transfers outside the EU) is set out in the Privacy Policy, accessible from the Portal.
ARTICLE 10 – COOKIE POLICY
10.1. Nature and purposes of cookies
In the course of operating the Portal, the Company and its partners may place cookies and other tracking technologies on the Visitor’s device (computer, tablet, mobile phone).
These cookies are used for various purposes, including in particular:
Ensuring the proper technical functioning of the Portal and the Features;
Storing the Visitor’s preferences and choices;
Carrying out audience measurement and traffic statistics;
Personalizing content and advertising communications.
10.2. Visitor’s consent
In accordance with applicable regulations, the placement of certain cookies (in particular advertising cookies and non-anonymized audience measurement cookies) is subject to the Visitor’s prior and informed consent.
Upon their first visit to the Portal, the Visitor is informed of the use of cookies and invited to express their choices via an information banner or a dedicated management interface.
The Visitor may modify their cookie preferences at any time by accessing the settings module provided for this purpose on the Portal.
10.3. Reference to the Cookie Policy
Detailed information relating to the cookies used (nature, purposes, retention periods, management and refusal procedures) is set out in the Cookie Policy, accessible from the Portal.
ARTICLE 11 – INTELLECTUAL PROPERTY
11.1. Ownership of the Company’s rights
The company OZUARA LIMITED is the exclusive holder of all intellectual property rights relating to the Portal and the Features, including, without limitation:
The architecture, structure, ergonomics, and design of the Portal;
The graphic charter, visual elements, illustrations, and visual identity;
Source code, object code, software, algorithms, APIs, and interfaces;
Artificial Intelligence Systems, their models, parameters, and components;
Databases, their structure, organization, and content;
Texts, editorial content, images, videos, sounds, and all multimedia elements;
Résumé templates, cover letter templates, and layouts;
Trademarks, logos, trade names, domain names, and other distinctive signs.
These elements are protected by applicable intellectual property laws, in particular copyright law, trademark law, patent law, and database law, as well as by applicable international conventions.
11.2. No transfer of rights
These T&C do not entail any assignment, transfer, or grant of intellectual property rights for the benefit of the Visitor.
Access to the Portal and use of the Features grant the Visitor only a personal, private, non-exclusive, non-transferable, non-assignable, and revocable right of use, strictly limited to the duration of their browsing or Subscription.
11.3. Prohibited uses
Unless expressly authorized in advance and in writing by the Company, the following are strictly prohibited:
Any reproduction, representation, adaptation, translation, or modification, in whole or in part, of the Portal or the Features;
Any substantial extraction or reuse, whether quantitative or qualitative, of the content of the databases;
Any commercial, lucrative, or professional use of the Portal or the Features;
Any decompilation, reverse engineering, disassembly, or attempt to access the source code;
Any use of the Company’s trademarks, logos, or distinctive signs.
11.4. Right of use of Produced Content
The Produced Content generated by the Artificial Intelligence Systems as part of the Features remains the exclusive property of the Company.
However, the Company grants the Subscribed Client a personal, private, and non-commercial right of use of the Produced Content, allowing them to incorporate it into their application documents and communicate it to third parties (employers, recruiters) in the context of their job search activities.
This license of use does not confer any rights over the templates, layouts, graphic or visual elements integrated into the Produced Content, which remain the exclusive property of the Company.
11.5. Visitor Content
The Visitor retains full ownership of the personal data and factual information relating to them that they provide in the course of their use of the Portal and the Features (professional background, skills, experience, education, etc.).
The Visitor grants the Company a non-exclusive, worldwide, and royalty-free license allowing it to use, reproduce, adapt, and process the Visitor Content solely for the purpose of providing the Features.
The Visitor agrees that the Company may carry out the technical operations necessary (reformatting, resizing, encoding) for the performance of the Features.
11.6. Reporting infringements
Any Visitor who becomes aware of an infringement of the Company’s intellectual property rights is invited to report it to Customer Service as soon as possible.
ARTICLE 12 – HYPERLINKS AND THIRD-PARTY RESOURCES
12.1. Outgoing links
The Portal may contain hyperlinks redirecting to third-party websites, platforms, applications, or services that are independent of the Company.
These links are provided solely for information and convenience purposes. The Company exercises no editorial control over these third-party resources and shall not be held liable for their content, availability, operation, or personal data protection practices.
Activation of these links is carried out under the Visitor’s sole responsibility, and the Visitor is invited to review the terms of use and privacy policies applicable to the relevant sites.
12.2. Incoming links
The creation of hyperlinks pointing to the Portal is permitted without prior authorization, subject to compliance with the following conditions:
Not using framing, inline linking, or deep linking techniques without express authorization;
Not presenting the content of the Portal in a distorted, altered, or misleading manner or in a way that may harm the Company’s image;
Not suggesting any partnership, approval, endorsement, or affiliation with the Company without prior agreement.
The Company reserves the right to request the immediate removal of any link it deems not to be in compliance with its interests or image.
ARTICLE 13 – ELECTRONIC COMMUNICATIONS AND NOTIFICATIONS
13.1. Communications from the Company
The Visitor agrees to receive electronic communications from the Company relating to:
The management of their Personal Interface and, where applicable, their Subscription;
The development of the Portal and the Features (new features, changes, etc.);
Service-related information (maintenance, updates, technical incidents, etc.);
Amendments to the T&C, GTC, and other contractual documents.
These service communications are necessary for the performance of the contract and do not constitute commercial solicitation.
13.2. Commercial communications
Subject to their prior and express consent, the Visitor may receive commercial communications relating to the offers, promotions, and services of the Company or its partners.
The Visitor may withdraw their consent and unsubscribe from commercial communications at any time by using the unsubscribe link included in each communication or by modifying their preferences in their Personal Interface.
13.3. Visitor’s responsibility
The Visitor is solely responsible for the proper functioning of their email system and for the correct receipt of emails sent by the Company.
The Company shall not be held liable for the non-receipt of its communications due to spam filters, a full inbox, an incorrect email address, or any other factor attributable to the Visitor or their email service provider.
ARTICLE 14 – SEVERABILITY AND ENTIRE AGREEMENT
14.1. Severability
If any provision of these T&C is declared null, invalid, unenforceable, or inapplicable pursuant to a law, regulation, or a final court decision, it shall be deemed unwritten and removed from the T&C, without affecting the validity, binding force, or enforceability of the remaining provisions, which shall remain in full force and effect.
To the extent possible, the Parties shall endeavor to replace the invalidated provision with a valid provision having an equivalent legal and economic effect.
14.2. Entire agreement
These T&C, together with the GTC, the Privacy Policy, and the Cookie Policy, constitute the entire agreement between the Company and the Visitor regarding access to the Portal and use of the Features.
They replace and supersede any prior commitment, agreement, document, correspondence, or negotiation, whether oral or written, relating to the same subject matter.
ARTICLE 15 – AMENDMENT OF THE T&C
The Company reserves the right to amend these T&C at any time, in particular to take into account legislative, regulatory, case-law, technological, or business developments.
The T&C applicable are those in force at the time the Visitor connects to the Portal and uses the Features.
In the event of a substantial amendment to the T&C, Visitors with a Personal Interface will be informed by any appropriate means (notice on the Portal, email, notification upon login).
Continued use of the Portal and the Features after notification of an amendment to the T&C constitutes acceptance of the new terms by the Visitor. Any Visitor who does not accept the new T&C must cease using the Portal and close their Personal Interface.
ARTICLE 16 – ASSISTANCE AND CONTACT
For any questions, requests for information, technical assistance, or complaints relating to the Portal, the Features, or these T&C, the Visitor may contact the Company’s Customer Service:
By email: [email protected]
Via the contact form: accessible from the “Contact” or “Contact Us” section of the Portal
By post: OZUARA LIMITED, RODOU 4, OFFICE 1, 1086 NICOSIA, Cyprus
The “FAQ,” “Help,” or “Support Center” section of the Portal also provides answers to frequently asked questions and user guides.
ARTICLE 17 – GOVERNING LAW AND COMPETENT JURISDICTION
17.1. Governing law
These T&C are governed by and interpreted in accordance with the laws of the Republic of Cyprus, without prejudice to mandatory consumer protection provisions applicable in the Visitor’s country of habitual residence.
17.2. Competent jurisdiction
In the event of a dispute relating to the interpretation, performance, or termination of these T&C, and failing amicable settlement, jurisdiction is conferred on the competent courts of Nicosia (Republic of Cyprus).
However, in accordance with Regulation (EU) No 1215/2012 on jurisdiction and the applicable consumer protection legislation, a Visitor having consumer status and residing in a Member State of the European Union may also bring proceedings before the courts of the Member State in which they are domiciled.
ARTICLE 18 – ALTERNATIVE DISPUTE RESOLUTION METHODS
18.1. Amicable settlement
In the event of a dispute or disagreement, the Visitor is invited to first contact the Company’s Customer Service in order to seek an amicable solution and attempt to resolve the dispute consensually.
18.2. Mediation
In accordance with applicable European regulations, a Visitor having consumer status may resort to a mediation procedure or any other alternative dispute resolution method.
In particular, the Visitor may refer the matter to any approved mediation body in their Member State of residence or in Cyprus.
ARTICLE 19 – FINAL PROVISIONS
19.1. No waiver
The fact that the Company does not invoke, at a given time, a breach by the Visitor of any provision of these T&C shall not be construed as a waiver of its right to invoke such breach at a later time or as a definitive waiver of the benefit of the relevant provision.
19.2. Evidence
Computerized records stored in the Company’s information systems under reasonable security conditions shall be considered as evidence of the communications, actions, and transactions that have taken place between the Parties.
The archiving of contractual documents is carried out on a reliable and durable medium, capable of constituting a faithful copy.
19.3. Effective date
These T&C entered into force on 4 February 2026